Can another healthcare professional help?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please refer to our ‘Who should I see’ section on the range of services offered.
We offer a variety of appointments with Nurse Practitioner, Nurses, Physiotherapy Specialist Assessors (First Contact Practitioners), Dementia Advisor, Mental Health Practitioners, Clinical Pharmacists. These can be booked by calling reception on 0208 958 4233. Some help can be received from ‘self referrals’. Please refer to the ‘Who should I see’ section.
As there is a great demand for doctor appointments, these can be booked in several ways:
- Please consider using the NHS App.
- Face to face and telephone appointments are released daily at 8am, 2pm and 6:30pm.
- Reception bookable appointments open at 8:30am and 2pm daily also.
Please consider the most appropriate form of appointment with the doctor – please do not book a telephone appointment if you feel you need an examination, we understand this is not always known but we prefer for patients not to book telephone appointments simply to ask for a face to face appointment. This generates increased demand and less availability for other patients.
Cancel an appointment
Please cancel by
- using the link received from your appointment reminder text if you have this
- use of the NHS app to cancel your appointments
- using our automated service on our telephone line
- calling reception and cancelling in plenty of time so we can offer to another patient
Evening and weekend appointments
The surgery is part of ‘Pan Barnet Federated GPs Network – access to General Practice Services.
Barnet residents can get Monday and Friday evening and weekend GP appointments via special ‘ access hubs’ throughout the borough including nursing appointments.
If you are registered with a GP and need to see someone outside of normal opening hours, we will offer you the next available appointment at the nearest GP hub. Their number is 0203 948 6809.
The GP who you have an appointment with will be able to access your medical records with your permission.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For real life-threatening emergencies such as those below – RING 999
- Chest pain (suspected heart attack)
- Suspected stroke
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Heavy bleed or deep lacerations
- Fluctuating levels of consciousness or completely unconscious
- Difficulty breathing or stopped breathing with a change in colour
- New seizure, fit or uncontrollable shaking
For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY
- A fever and lethargic (drowsy) child
- A feverish and floppy (unresponsive) infant
- Difficulty breathing
- Sudden, severe abdominal pain
- Accidental or intentional overdose of medication
- Trauma (including falls) and possible broken bones or road traffic accident
Additional Information
If you need a home visit, please try to call early before 10am. A doctor will phone you back to gather more information which may be dealt with over the phone or referral to a different service. Children with temperatures with rashes are best seen at the surgery but please do ring first.
Home visits are only available to patients who are housebound because of illness or disability
Please remember that several patients can be seen in the practice in the time it takes to make home visit. The surgery has better facilities and support for assessment and treating patients.
Sometimes patients problems can take longer to address than the usual 10 minute appointment. The clinician can be delayed also due to emergencies. We make every effort to keep you informed of these delays but do appreciate your understanding and patience.
Please ensure you arrive on time and check in at reception using the wall machine or informing reception. If you are late for an appointment, the reception will ask you the reason ad let the doctor know. You may still be seen, asked to wait until the end of the surgery or re-book your appointment at the request of the doctor.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.